Terms and Conditions
Terms and Conditions
Welcome to Rejuva Pharma. By accessing, browsing, registering, or purchasing from our website, you agree to follow the terms and conditions mentioned below. Please read them carefully before using our services.
1. General Information
Rejuva Pharma is an online health, wellness, skincare, and personal care platform. Our website allows customers to browse products, place orders, create accounts, upload prescriptions where required, and access product-related information.
By using this website, you confirm that you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should avoid using the website.
2. Account Registration
Customers may need to create an account to place orders, manage purchases, upload prescriptions, or access certain features. You are responsible for keeping your account login details confidential.
Rejuva Pharma will not be responsible for any activity that occurs due to sharing your account information with others.
3. Product Information
We try our best to display accurate product information, including product name, price, image, size, description, and availability. However, product packaging, price, stock, or description may change from time to time.
All products displayed on the website are subject to availability. Rejuva Pharma reserves the right to update, modify, or remove any product information without prior notice.
4. Order Placement
When you place an order through the website, you agree to provide accurate customer information, delivery address, contact number, and payment details.
Rejuva Pharma reserves the right to accept, cancel, or refuse any order due to product unavailability, incorrect pricing, incomplete information, suspicious activity, or any operational reason.
5. Prescription-Based Products
Some health or medicine-related products may require a valid doctor’s prescription. Customers must upload a clear and valid prescription when required.
Rejuva Pharma may refuse to process an order if the prescription is missing, unclear, invalid, expired, or not suitable for the requested product.
6. Pricing and Payment
All product prices are shown in Bangladeshi Taka (BDT). Prices may change at any time without prior notice.
Customers can complete payment through the available payment methods on the website. If any payment issue occurs, Rejuva Pharma may contact the customer for confirmation or further instructions.
7. Delivery
Rejuva Pharma will make every reasonable effort to deliver orders within the expected timeframe. However, delivery may be delayed due to product availability, location, courier issues, weather conditions, public holidays, or other unavoidable circumstances.
Customers are requested to check the delivered products carefully at the time of receiving the order.
8. Return, Exchange, and Refund
Return, exchange, and refund requests will be handled according to Rejuva Pharma’s Refund & Return Policy.
A return may be considered if the customer receives a wrong product, damaged product, incorrect quantity, short-expiry product, or any eligible issue with proper proof. Returns may not be accepted for opened, used, tampered, or temperature-sensitive products.
Refunds, if approved, will be processed through the original payment method or official digital channel within the stated timeline.
9. Product Usage Disclaimer
Product information on this website is provided for general informational purposes only. It should not be treated as a substitute for professional medical advice, diagnosis, or treatment.
Customers should consult a qualified doctor, pharmacist, or healthcare professional before using any medicine, supplement, skincare, or health-related product, especially if they have medical conditions, allergies, pregnancy concerns, or ongoing treatment.
10. User Responsibilities
By using this website, you agree not to:
Provide false or misleading information
Misuse the website or its services
Place fake or fraudulent orders
Upload invalid prescriptions or documents
Attempt to access another customer’s account
Copy, reproduce, or misuse website content without permission
Use the website for any unlawful purpose
11. Intellectual Property
All website content, including logo, product images, text, design, graphics, icons, banners, and layout, belongs to Rejuva Pharma or its respective content owners.
Users are not allowed to copy, reproduce, distribute, modify, or use any website content for commercial purposes without written permission.
12. Offers and Promotions
Rejuva Pharma may provide discounts, free delivery offers, coupon codes, or promotional campaigns from time to time. These offers may have specific terms, validity periods, and conditions.
Rejuva Pharma reserves the right to change, pause, or cancel any offer at any time without prior notice.
13. Third-Party Links
The website may contain links to third-party platforms, payment gateways, courier services, or social media pages. Rejuva Pharma is not responsible for the content, privacy practices, or services of any third-party website.
14. Limitation of Liability
Rejuva Pharma will not be liable for any direct or indirect loss, damage, delay, inconvenience, or issue arising from website usage, product misuse, delayed delivery, third-party service failure, or incorrect customer information.
Our responsibility is limited to the value of the product purchased from Rejuva Pharma, where applicable.
15. Privacy
Customer information will be handled according to Rejuva Pharma’s Privacy Policy. By using the website, you agree to the collection and use of your information for order processing, customer support, delivery, payment confirmation, and service improvement.
16. Changes to Terms and Conditions
Rejuva Pharma reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be effective once published on the website.
Customers are encouraged to review this page regularly to stay updated.
17. Contact Us
For any questions regarding these Terms and Conditions, please contact us: info@rejuvapharma.com